$5 flat rate postage & handling fee per order in Australia, for small to medium orders. For large orders or international postage rates please contact us.
Delivery times depend on your location, stock and processing availability. We generally use Australia Post standard mail unless otherwise arranged, and cannot take responsibility for delays. Generally allow 7-10 days for the book, and approx. 14 days for the cap (more for peak times eg Christmas).
Faulty goods will be replaced with proof of purchase, within one month of purchase date.
Refunds on shop items are only granted at the discretion of Family Tree Time.
We value your security and use the PayPal payment system for our online financial transactions. This means that all transactions are secure and you can use your credit card or bank account for payments. There are no additional costs to you as a customer for using PayPal.
All care has been taken in the preparation of the information on this website, but no responsibility can be accepted by the author or publisher for any damages resulting from the misinterpretation of this work. All contact details given were current at the time of publications, but are subject to change.
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Family Tree TimeEmail: firstname.lastname@example.orgTel: +61 (0) 2 6382 6595 (Australia)Fax: +61 (0) 2 6100 9465